[Entrevista]Vital&Clinic increases your productivity up to 60%

The exceptional situation in which we are immersed due to the COVID-19 pandemic has accelerated the Digitization of numerous facets of our life, who have found great possibilities and advantages when offering and receiving remote services. 

Plataform digital rehabilitation as REHUB, which we have developed in DYCARE, offer not only a safe and effective alternative to face-to-face treatments, but can also be a fantastic complement and digital ally what Facilitate The daily work of physiotherapists and rehabilitation doctors. 

Centers of physiotherapy comor Vital & CLINIC have recently opted for rehub y They tell us about their experience in this interview.. We talk to Sebastian Trujillo and Hugo Quintana, directors of the Vital Center & clINIC of Malaga and users of REHUB.

What benefits do you think the telemedicine to physical therapists? 

Are multiple the benefits it brings, but among them we might highlight: access to health services from anywhere,  Immediacy, be able to continue providing the service in the event of any unforeseen event, such as COVID-19, cost reduction without lowering the quality of care and even increasing in some cases;  long etc.

 “Telerehabilitation is not a simple call. You have to be able to receive objective information on the evolution of the patient.” 

But we also have to be clear that not everything goes in telemedicine and Telerehabilitation, since a a simple call no we can call it digital health. It is something that goes further, and we will have to create standards that  really, make telemedicine a quality service so as not to discredit it. It’s the same thing that with teleworking, which is now so fashionable:  It’s not the same as working from home. For example, in telerehabilitation it is an essential condition that we can receive objective information about what the patient does and their evolution.

“In physiotherapy and rehabilitation there is still a long way to go to explore regarding the digitization of processes and services.”

How long have you been working with Rehub? 

We have been  two years researching the world of telemedicine, y a rehUB We met him a year and a half. We started to work with the tool just en confinement.

What role does monitoring play in a remote rehabilitation treatment?

For us es what really differentiates the TelerehabiLitation. Any method of rehabilitation  that does not monitor, evaluates and is able to keep track of the patient, does not contribute anything, and you lose control of your treatment, and therefore cannot be called treatment. It will be something else, but not treatment.

“Any rehabilitation method that does not monitor, evaluate and allow patient follow-up does not provide anything.” 

What are the benefits it has brought you? as center of physiotherapy the digital platform REHUB? 

The benefits for the centers are many:

• Increase in productivity by up to 60%
• Cost reduction with effective treatments and optimized processes
• Tracking the entire process of Rehabilitation
• Increased ratio of patients by  Physiotherapist
• Continuity of therapies in exceptional situations (confinement, itinerant patients, difficulty traveling…)
• Decrease in needs of spaces in the centers
   

And at the level of the professional, what advantages does it have for the physiotherapist? 

The advantages that the tool rehub for professionals are multiple:

• Personalized treatments to each of the patients
• Easy monitoring of patient progress (10 minutes/week)
• Monitoring continued of the execution of the exercises and the evolution of the patients
• Continuous communication between physiotherapist and patient via chat or video call.
• Possibility of having clear, direct and effective communication channels that can increase the fidelity of patients.

Regarding the patient experience we observed:

• An increase in empowerment and adherence to the treatment of physiotherapy.
• A cost savings: access anytime, anywhere
• A reduction in recovery time
• The security of always being connected with the professionals through the platform.

 

Is it important to design personalized therapies in rehabilitation? 

The importance of performing customized and tailored treatment the efficacy and efficiency of the treatment so that also Improves the fidelity to such therapy, and above all empowers the patient to a better recovery, incorporating the active therapeutic part offered by the platform.

How important is it to measure adherence to the treatment of patients?

It’s important to us why we’re going to allow us to have a patient’s Feedback if it is not adherent. By the chat or call of the tool rehub we can communicate with the patient and generate a motivating message allowing reconduct therapy, improve its results and accelerate its recovery.

How do you think the physiotherapy of the future will be? 

The physiotherapy of the future, which for us is already a present, will be a model of mixed physiotherapy, based on face-to-face therapy in centers, homes or any space for treatment Physical, together With an rehabilitation online that the patient himself can  perform at home, at work, or anywhere and at any time of the day.

This will produce multiple benefits, not only for the patient, but for the therapist and for the centers themselves.

“The physiotherapy of the future will be a mixed physiotherapy model, based on face-to-face therapy together with a  rehabilitation online.”

Would you recommend our digital rehabilitation platform to other physiotherapy centers? 

Totally. We recommend this type of tools, and specifically rehub, since the care model and the business model itself has changed: We have improved the efficiency and efficiency of treatments with our patients. In addition, and above all, we have the possibility of being able to continue the therapy of our patients in exceptional situations and even with them. They are very traveling, thereby increasing their loyalty and their improvement in recovery.

“Rehub, the care model and the business model itself has changed us”

 

Telerehabilitation, a bet for the future that is already a reality 

For centers of physiotherapy as Vital & CLINIC, bet on platforms like rehub means fully entering the future of telerehabilitation.

Even being clear about the importance of face-to-face and direct contact with patients, who tests REHUB You can experience today the many benefits of digital and remote solutions, keys for more effective treatments.